FAQ

Frequently Asked Questions

How long does delivery take?

Delivery times can vary depending on the product and destination. Estimated delivery times will be shown at checkout where available.

Where do you ship?

Wishky ships to selected international destinations, with the United States as our primary market. Shipping availability, costs and estimated delivery times are shown at checkout based on your location and the products in your order.

How can I track my order?

If tracking is available for your order, you’ll receive tracking details by email once your order has been dispatched.

Can I return an item?

Yes. If you need to return an item, please contact us and review our Returns & Refund Policy for full details and eligibility.

What if my item arrives damaged or faulty?

Please contact us as soon as possible with your order number and photographs of the item and packaging. We’ll review the issue and help arrange the appropriate next step.

Can I cancel or change my order?

Contact us as soon as possible if you need to change or cancel an order. We’ll do our best to help, but once an order has been processed or dispatched, changes may no longer be possible.

Are products covered by a guarantee?

Your statutory consumer rights are not affected. Any additional product-specific warranty or guarantee information will be stated on the relevant product page where applicable.

How do I contact Wishky?

Use our Contact Us page to send us a message. For order-related questions, please include your order number so we can help you more quickly.

Wishky
Unique Finds. Better Living.