Terms of service
Terms & Conditions
Last updated: August 2026
Welcome to Wishky. These Terms & Conditions govern your use of our website and any purchases made through Wishky.
By accessing our website or placing an order, you agree to these Terms & Conditions, together with our Privacy Policy, Shipping Policy and Returns & Refund Policy.
About Wishky
Wishky operates an online retail store offering selected products to customers in multiple countries.
Product availability, pricing, shipping options and delivery times may vary depending on your location.
Products and descriptions
We aim to ensure that product descriptions, images, specifications and pricing are accurate.
However, colours and appearance may vary depending on your device, and minor product details may occasionally differ.
Nothing in these Terms limits any legal rights you may have where a product is faulty, unsafe, incorrectly described or otherwise fails to meet applicable consumer protection laws.
Orders
Placing an order is an offer to purchase a product from Wishky.
We may refuse or cancel an order where reasonably necessary, including where:
- a product is unavailable
- payment cannot be authorised
- pricing or product information contains a clear error
- fraud or misuse is suspected
- delivery to the supplied address is unavailable
If payment has already been taken for a cancelled order, an appropriate refund will be issued.
Prices and payment
Prices are displayed in the currency applicable to your market where supported.
Applicable taxes, shipping costs and other charges will be shown before you complete your order where required.
You must provide accurate billing and payment information.
For UK customers, online sellers must clearly disclose the total price, delivery costs and payment arrangements before an order is placed.
Shipping and delivery
Shipping destinations, costs and estimated delivery times vary by product and location.
Please review our Shipping Policy for further details.
Delivery estimates are estimates rather than guarantees unless expressly stated otherwise.
Nothing in this section removes any mandatory delivery rights available under applicable consumer law.
Returns, cancellations and refunds
Returns, cancellations and refunds are governed by our Returns & Refund Policy and applicable consumer law.
Certain jurisdictions provide customers with mandatory cancellation, refund or warranty rights that cannot legally be excluded.
Customs, duties and import charges
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.
Where these charges are not collected at checkout, the customer may be responsible for paying them unless applicable law requires otherwise.
Product availability
Products may be withdrawn, changed or discontinued without notice.
Adding a product to your basket does not guarantee availability.
Website use
You may use the Wishky website only for lawful purposes.
You must not attempt to:
- interfere with the operation or security of the website
- introduce malicious software
- access systems or information without authorisation
- use the website for fraudulent or unlawful activity
- reproduce or exploit website content without permission where protected by law
Intellectual property
The Wishky name, branding, website design, text, graphics and other original content may be protected by intellectual property rights.
You may not copy, reproduce, distribute or commercially exploit protected Wishky content without permission except where permitted by law.
Third-party services
Our store may rely on third-party providers including Shopify, payment processors, suppliers, fulfilment partners, shipping companies and technology providers.
Third-party services may also be subject to their own terms and policies.
Limitation of liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
We do not attempt to exclude responsibility for matters that cannot legally be excluded, including mandatory consumer rights.
To the extent permitted by applicable law, Wishky will not be liable for indirect or consequential losses that were not reasonably foreseeable.
Consumer contract terms must remain fair and cannot simply remove statutory responsibility for faulty goods, injury or other protected rights.
Changes to these Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, services or legal requirements.
The latest version published on our website will apply from the stated effective date, subject to any rights already attached to an existing order.
Governing law
These Terms are governed by the laws applicable to Wishky's business, subject to any mandatory consumer protections available to you in the country, state or territory where you live.
Nothing in these Terms is intended to remove rights that cannot legally be waived.
Contact
If you have questions about these Terms & Conditions, please contact us through our Contact Us page.
Wishky
Unique Finds. Better Living.